Text Messaging Program Details

Last updated: 8/21/2026

How It Works

Vaultron AI provides automated text messaging on behalf of home services contractors (such as roofing companies) who use our platform. When a homeowner calls a contractor's business phone number and the call goes unanswered, Vaultron AI sends one text asking the homeowner to reply YES to continue the conversation by text, or to call back anytime. Only after the homeowner replies YES does Vaultron AI proceed — gathering a few details (name, property address, project type, and reason for the request), then offering up to three appointment times to choose from by replying 1, 2, or 3. Once confirmed, the homeowner receives a text confirming the appointment date, time, and address. No message is ever sent to a number that hasn't first called the business, and no qualifying questions are asked unless the homeowner has replied YES.

Example Messages

The following are sample messages a homeowner might receive during a typical booking conversation.

Consent ask

Hi, this is Vaultron AI on behalf of [Business Name] — thanks for calling! Reply YES to continue by text, or call us back anytime. Msg & data rates may apply. Reply STOP to opt out.

First qualifying question

Great! Can you tell me the address where you need a roof inspection or repair?

Qualifying follow-up

Thanks! One more thing — is this for a repair, a full replacement, or just an inspection? Reply STOP to opt out, HELP for help.

Appointment offer

Great, thanks [Name]! I have a few times available: 1) [Day, Month Date] at [Time] 2) [Day, Month Date] at [Time] 3) [Day, Month Date] at [Time] Reply 1, 2, or 3 to confirm. Msg & data rates may apply.

Booking confirmation

You're confirmed! [Business Name] will see you on [Day, Month Date] at [Time] at [Property Address]. Reply STOP to opt out, HELP for help.

Message Frequency

Message frequency varies depending on the length of the conversation, typically 4–10 messages per completed booking.

Rates and Opt-Out

Message and data rates may apply. Reply STOP at any time to opt out of further messages. Reply HELP for assistance.

Related Policies

For more information, see our Privacy Policy and Terms of Service.